Thursday, May 10, 2012

Package Servers are not able to download Symantec Deployment Solution 7.1 packages

Issue

Package servers show a number of invalid packages when the packages are valid.

Cause

The manually defined Package Destination Location (\\%COMPUTERNAME%\Deployment\...), does not exist because the Task Server role has not been assigned to the Package Server.

NOTE: The manually defined Package Destination Location was set by Symantec.

Workarounds

  • Assign the Task Server role to the Package Server. (Preferred)
  • Remove the manually defined Package Destination Location. This may cause issues with Symantec Deployment Solution, but will allow the package to download to the Package Server.
  • Create the share on the Package Server using a similar command line:

More Information

A review of the Symantec Management Platform, Site Servers page shows that one or more Package Servers have invalid packages.






A review of the Symantec Management Agent, Package Server tab shows that the packages are related to Symantec Deployment Solution.


A review of the package on the Symantec Management Platform server shows that the package is set to download to All Package Servers, but to a manually defined Package Destination Location.


The manually defined Package Destination Location is associated with Task Server.