Thursday, January 5, 2017

We couldn't get your latest saved data

Issue

We couldn't get your latest saved data

Cause

Unknown

Root Cause

Unknown

Scope

Microsoft Xbox

Workaround
  1. Scroll left on the Home screen to open the guide.
  2. Select Settings.
  3. Select All Settings.
  4. Select Network.
  5. Select Network settings
  6. Select Go offline.
  7. Scroll left on the Home screen to open the guide.
  8. Select Settings.
  9. Select Restart console.
  10. Select Yes to confirm.
  11. Sign out of any profiles (if instant sign-in is on)
  12. Scroll left on the Home screen to open the guide.
  13. Select Settings.
  14. Select All Settings.
  15. Select Network.
  16. Select Network settings
  17. Select Go online.
  18. Open a game and let it request and complete the profile login
Resolution

None

Reference

Xbox couldn't get your latest saved date?
http://www.xboxoneforums.net/forum/5-xbox-one-chat/10836-xbox-couldn-t-get-your-latest-saved-date.html#post81352

More Information

Some online forums suggest that this is caused by corruption after an update is installed.