Issue
Nest Cam Outdoor video is stuck loading with a spinning circle.
Cause
Network ports required to stream video from Nest to the playback device are not open on the firewall.
Root Cause
Unknown
Scope
Nest Cam Outdoor
Workaround
None
Resolution
Open network ports on the firewall that are required to stream video from Nest to the playback device.
More Information
Method
|
Firewall Port Requirement
|
Web Browser (home.nest.com)
|
Any Source IP, Any Source Port to AWS, 1935/tcp
|
Android App (Nest)
|
Any Source IP, Any Source Port to AWS, 1443/tcp
|