Nest Cam Outdoor video is stuck loading with a spinning circle.

Issue

Nest Cam Outdoor video is stuck loading with a spinning circle.

Cause

Network ports required to stream video from Nest to the playback device are not open on the firewall.

Root Cause

Unknown

Scope

Nest Cam Outdoor

Workaround

None

Resolution

Open network ports on the firewall that are required to stream video from Nest to the playback device.

More Information

Method	Firewall Port Requirement
Web Browser (home.nest.com)	Any Source IP, Any Source Port to AWS, 1935/tcp
Android App (Nest)	Any Source IP, Any Source Port to AWS, 1443/tcp

AWS = Amazon Web Service